Privacy Policy

PRIVACY POLICY

QUISQUEYA SAVINGS, CREDIT AND MULTIPLE SERVICES COOPERATIVE ("COOPQUISQUEYA")

1. Introduction

At COOPQUISQUEYA, we are committed to protecting the privacy and confidentiality of the personal data of our members, employees, and third parties. This Privacy Policy outlines the terms under which COOPQUISQUEYA collects, uses, processes, and protects the information provided by users.

2. Collection of Personal Information

We collect personal information necessary to fulfill our obligations and provide our services. This data includes, but is not limited to:

• Identification data (name, identity card number, date of birth)

• Contact information (address, phone number, email address)

• Financial information (account number, financial history, income)

3. Use of Information

The personal information collected is used exclusively for:

• The management and operation of the products and services we offer

• Compliance with legal and regulatory obligations

• Improving our services and personalizing the user experience

• Communicating offers, benefits, and updates about our services

4. Disclosure of Information

COOPQUISQUEYA does not sell or share personal information with third parties, except in the following cases:

• When required by law or by a competent authority

• With service providers operating under strict confidentiality agreements

• In compliance with legal processing agreements or with the explicit authorization of the data subject

5. Information Storage and Security

We maintain high security standards to protect users' personal information. Administrative, technical, and physical safeguards are implemented to prevent unauthorized access, loss, alteration, or misuse of data.

6. Users’ Rights

Users have the right to:

• Access, rectify, update, or request deletion of their personal data

• Request the limitation of data processing

• Withdraw consent at any time regarding the use of their personal information

Requests related to personal data may be submitted through the contact details provided below.

7. Cookies and Tracking Technologies

Our website and mobile applications may use cookies and similar tracking technologies to improve user experience, analyze usage, and personalize content. Users may disable cookies through their browser settings; however, doing so may affect certain functionalities of the site.

8. Changes to This Privacy Policy

COOPQUISQUEYA reserves the right to modify this Privacy Policy at any time. Any changes will be published through official communication channels, and users will be notified when appropriate.

9. Contact Information

For questions or requests related to this Privacy Policy or the handling of personal data, please contact:

Address: Calle Duarte No. 7, Fantino, Sanchez Ramirez Province
Phone: 809-784-3525
Email: info@coopquisqueya.com

Last Updated: February 18, 2026